Technical Support
Our service is usually trouble free and simple to use, however, if you find that you need to contact our technical support team you can via one of the three methods outlined below;
1 - Email Support
Drop us an mail at: support@12free.co.uk
2 - Telephone Technical Support
Our technical support helpline is available between the hours of 8.30am and 9pm weekdays and 10am - 6pm weekends.
Telephone: 0845 345 5063
( Calls charged at local rate, typical charges are 3p per minute weekdays and 1p per minute evenings and weekend )
3 - Online Support Form
When filling out the form please provide as much detail as possible about your problem to enable to resolve the issue as quickly as possible.